Center Manager – European Wax Center

Ready to lead a dynamic team and create an unforgettable experience for every guest? At European Wax Center, we’re on a mission to “Reveal Beautiful Skin” and spark confidence from the moment guests walk through our doors. We need a hands-on, driven Center Manager with proven leadership experience who can set the pace for a high-energy, results-focused environment—and have fun doing it.

What You’ll Love About This Role

Empowerment & Autonomy: You’re trusted to run your center—own the daily operations, from opening doors to closing the books.

Team Leadership: Inspire, coach, and grow a team of specialists who deliver expert, on-brand services.

Guest-First Culture: Ensure every guest feels welcomed, celebrated, and confident when they leave.

Performance Rewards: Hit sales, budget, and service targets? Enjoy robust bonus incentives and commission on your own retail and service sales.

Vibrant Atmosphere: Join a fun, upbeat workplace where mutual support and a passion for beauty go hand in hand.

Key Responsibilities

• Operational Excellence: Oversee opening/closing procedures, center cleanliness, scheduling, inventory, and adherence to brand standards.
• Sales & Growth: Drive center performance—meet sales goals, optimize budgets, and implement promotions and events that resonate locally.
• Team Development: Recruit, train, mentor, and hold your team accountable. Champion continuous learning and celebrate wins—big and small.
• Guest Experience: Lead by example in delivering flawless wax services, personalized recommendations, and retail expertise.
• Problem-Solving: Quickly address challenges—staffing gaps, supply issues, or guest concerns—with creativity and a positive attitude.
• Brand Ambassador: Uphold our brand pillars—Expertise, Confidence, Inclusiveness—in every decision, interaction, and communication.

What You Bring

• Leadership Track Record: Minimum 2+ years in a supervisory or management role, preferably in retail, hospitality, or wellness.
• Sales Savvy: Demonstrated ability to exceed revenue goals and drive repeat business.
• People Person: Exceptional communication skills, a friendly demeanor, and a knack for building strong team culture.
• Hands-On Attitude: Willing to roll up your sleeves—whether that’s covering a shift, handling inventory, or training a new hire.
• Adaptable & Proactive: Thrive in a fast-paced environment and pivot strategies as needed.
• Flexible Schedule: Available nights and weekends to meet the needs of our guests and your team.
• Education: Associate’s degree or higher preferred, but your leadership and results speak loudest.

Compensation & Perks

• Competitive Base Pay: Starting at $55,000/year
• Bonus Incentive Program: Bi-weekly, monthly, and annual performance bonuses plus commission on your personal sales
• PTO: Paid time off
• Health Coverage: Medical, dental, and vision plans available
• Retail Perks: Deep discounts on our top-tier products and complimentary waxing services
• Growth Opportunities: Ongoing training, leadership development, and career advancement within our franchise network

How to Apply

https://j.wrkstrm.us/572800da/european-wax-center-va/williamsburg-31404/center-manager-3b7faf03

Bring your leadership energy and passion for people to European Wax Center. Learn more about our brand and culture at waxcenter.com/careers.

European Wax Center is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates. Join us in delivering world-class waxing services and revealing confidence, one guest at a time!